Frequently Asked Questions
Everything you need to know about shopping with Ethnic Boutique.
What is the standard shipping time for orders?
Most orders are processed within 2-3 business days. Domestic shipping typically takes 5-7 business days, while international shipping can take 10-15 business days depending on the destination.
How do I ensure I select the correct size?
We provide a detailed size chart on every product page. Since many of our garments feature traditional cuts, we recommend measuring yourself and comparing it to our guide for the best fit.
What is your return and exchange policy?
We offer a 14-day return policy for items in their original, unworn condition with tags attached. Please note that custom-stitched outfits and clearance items are final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
How should I care for my ethnic wear?
To preserve the delicate embroidery and fabric quality, we recommend dry cleaning for all silk, velvet, and heavily embellished items. Cotton pieces can be hand-washed in cold water.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.